Term and Conditions

Last Updated: [Insert Date]

Welcome to K&N Sales Store (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website carsairfilters.com and all purchases made through our store. By accessing our site or placing an order, you agree to be bound by these terms.

1. Our Customers

K&N Sales Store specializes in high-performance automotive filtration products for:

• Car and truck enthusiasts seeking premium air filters and cold air intakes
• Powersports vehicle owners requiring specialized filters
• Heavy-duty vehicle operators needing durable filtration solutions
• DIY mechanics looking for universal fit products and maintenance items

2. Website Use

2.1 Access and Eligibility

Our website is available to users who are at least 18 years old and reside in our service areas (excluding certain Asian countries and remote regions).

2.2 User Responsibilities

• Provide accurate account and order information
• Maintain confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to interfere with website operations

2.3 Intellectual Property

All content on our website, including text, images, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. Unauthorized use is prohibited.

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, specifications, and pricing. However, we cannot guarantee that all information is error-free. Product colors may vary slightly due to monitor settings.

3.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Performance Products

Our high-performance automotive parts are designed for enthusiasts. Proper installation by qualified professionals is recommended. We are not responsible for improper installation or use.

4. Orders and Payments

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with tracking information once shipped.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

All prices are in USD. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

4.4 Shipping Options

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary based on location and customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns of most unused items in original condition within 15 days of delivery. Original proof of purchase is required.

5.2 Non-Returnable Items

For hygiene and performance reasons, these cannot be returned once opened/used:

• Used Air Filters and Cabin Air Filters
• Opened Filter Cleaner kits
• Installed Cold Air Intakes and Filter Wraps

5.3 Return Process

1. Request an RMA by emailing [email protected] within 15 days
2. Wait for authorization (response within 2 business days)
3. Package item securely in original packaging
4. Ship to our Midland facility using a trackable method
5. Refund processed within 3 business days of receipt

Customers are responsible for return shipping costs unless the return is due to our error.

5.4 Refunds

Refunds will be issued to the original payment method for the item price minus shipping charges (unless due to our error). Processing may take 3-5 business days plus additional time from your financial institution.

6. Warranties and Liability

6.1 Product Warranty

Our products come with manufacturer warranties as specified on product packaging or documentation. Please retain your proof of purchase for warranty claims.

6.2 Limitation of Liability

To the fullest extent permitted by law, K&N Sales Store shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

7. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the new Terms.

9. Contact Information

For questions about these Terms or our products:

K&N Sales Store
983 Laurel Lane
Midland, US 79701
Email: [email protected]